VNNConnect

8073 Tom Brown Dr

Westland, MI  48185

313-598-4143

Fax: 734-522-2410

We deliver orders to all cities in Vietnam. We offer FREE delivery for all orders deliver within Saigon (HCM City). A small delivery fee ( $10 ) for orders deliver to any other cities outside of Saigon limit.

Delivery Date & Time
You will need to select a delivery date for your order when checkout. We will do everything possible to accommodate your selected delivery date.  Specific clock time cannot be requested. We can only try our best to offer either morning delivery (8am-11am), afternoon delivery (11am-3pm) or evening delivery (3pm-6pm) when request, except busy Holidays schedule or Valentine's Day. Please write your request in the delivery instruction box.

 Same Day Delivery Guaranteed
We deliver fresh flowers the very same day for locations in Saigon (HCM City), any day you place the order before 9AM Saigon time, within 24 hours guaranteed. Order placed after 9AM Saigon time will available the next day delivery. Our delivery time is between 8am to 6pm Monday to Sunday by Saigon, Vietnam time.

Note: We go by Vietnam date and time

Recipient's Information
Please double check the recipient's name, address and contact phone # before confirm your order.  Please provide both home and mobile phone # if you have to help us for faster delivery. A contact phone # is required for orders deliver outside of Saigon. If you only have phone # and NO address, please state in the delivery instruction so we can  contact the recipient for delivery address.

Personalized Message
A FREE card is included on every order for your personalized message to the recipient. 

Status of Delivery
We will update your order status and send email notify delivered status on the next day (US-PST time) after your delivery date.

                    RETURN POLICY

We are confident that you will be completely satisfied with your orders. If you are not satisfied with your purchase for any reason, and would like to return the gifts, we're willing to give you the refund. We ask that you use the following guidelines to make your return as easy as possible!

1. Purchases may be returned within 7 days of purchase for a credit to your credit card. If the purchase was in form of service (i.e.: salon, dinners), we will give a full refund if the service has not been rendered.
2. When contacting us, please indicate why you would like to return your purchase.
3. All returns must be in their original condition.
4. If you're returning a purchase after 7 days but no more than 14 days from the day of purchase, a merchandise credit will be issued.
5. If your purchase was already delivered, shipping costs incurred during the delivery will not be refunded.

We will promptly credit you for the return, and then your return receipt will be emailed to you.